Predictive Diallers (DCMS)
Q: To ask the Secretary of State for Culture, Media and Sport how many calls were made from call centres in her Department in 2004–05 using predictive diallers; how many such calls resulted in contact being made with the recipient without a Government agent available to talk to them; and what assessment she has made of the likely impact of Ofcom's policy on silent calls on the use of predictive diallers in departmental call centres.(John Hemming)
A: My Department does not operate any call centres. (David Lammy, parliamentary Under-Secretary (Culture), Department of Culture, Media and Sport).
Forensic Services
Q: To ask the Secretary of State for the Home Department what assessment he has made of whether the forensic services have sufficient capacity available to facilitate the investigation of terrorist offences; and if he will make a statement.(John Hemming)
A: Forensic services called upon to assist terrorism investigations come from a number of organisations including specialist services provided by the Defence Science and Technology Laboratory and the Forensic Science Service. These services have the capacity available to facilitate investigations of terrorist offences through the provision of a range of forensic services and techniques. These include the recovery and analysis of DNA, which can assist in the identification of offenders and victims, the analysis of explosives and the recovery of data from electronic devices. Resources are allocated by the organisations as needed, with priority given to terrorism investigations and prosecutions. (Charles Clarke, Secretary of State, Home Office).
Q: To ask the Secretary of State for Culture, Media and Sport how many calls were made from call centres in her Department in 2004–05 using predictive diallers; how many such calls resulted in contact being made with the recipient without a Government agent available to talk to them; and what assessment she has made of the likely impact of Ofcom's policy on silent calls on the use of predictive diallers in departmental call centres.(John Hemming)
A: My Department does not operate any call centres. (David Lammy, parliamentary Under-Secretary (Culture), Department of Culture, Media and Sport).
Forensic Services
Q: To ask the Secretary of State for the Home Department what assessment he has made of whether the forensic services have sufficient capacity available to facilitate the investigation of terrorist offences; and if he will make a statement.(John Hemming)
A: Forensic services called upon to assist terrorism investigations come from a number of organisations including specialist services provided by the Defence Science and Technology Laboratory and the Forensic Science Service. These services have the capacity available to facilitate investigations of terrorist offences through the provision of a range of forensic services and techniques. These include the recovery and analysis of DNA, which can assist in the identification of offenders and victims, the analysis of explosives and the recovery of data from electronic devices. Resources are allocated by the organisations as needed, with priority given to terrorism investigations and prosecutions. (Charles Clarke, Secretary of State, Home Office).
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