Skip to main content

Written Parliamentary Question: 16th November 2005

Predictive Diallers (Ministry of Defence)
Q: To ask the Secretary of State for Defence how many calls were made from call centres in his Department in 2004–05 using predictive diallers; how many such calls resulted in contact being made with the recipient without a Government agent available to talk to them; and what assessment he has made of the likely impact of Ofcom's policy on silent calls on the use of predictive diallers in departmental call centres.(John Hemming)

A: None. Predictive dialling technology is not used by the Ministry of Defence.(Don Touhig, Parliamentary Under Secretary, Ministry of Defence)

Comments

PoliticalHackUK said…
'Hello, this is the Ministry of Defence here. We'd like to arrange a convenient time for our invasion force to call...'
12:01 am
John Hemming said…
The interesting answer is from the Chancellor of the Exchequer who says "The treasury have no call centres" when the Inland revenue use predictive diallers.

HMRC are, however, a non-ministerial department responsible to the Chancellor of the Exchequer.
5:19 pm
Post a Comment

Popular posts from this blog

Why are babies born young?

Why are babies born young? This sounds like an odd question. People would say "of course babies are born young". However, this goes to the core of the question of human (or animal) development. Why is it that as time passes people develop initially through puberty and then for women through menopause and more generally getting diseases such as sarcopenia, osteoporosis, diabetes and cancer, but most of the time babies start showing no signs of this. Lots of research into this has happened over the years and now I think it is clear why this is. It raises some interesting questions. Biological youth is about how well a cell functions. Cells that are old in a biological sense don't work that well. One of the ways in which cells stop working is they fail to produce the full range of proteins. Generally the proteins that are produced from longer genes stop being produced. The reason for this relates to how the Genes work (the Genome). Because the genome is not gettin...
1 comment
Read more