Although John Healey MP says that "The Treasury has no call centres", the linked Departmental Report for 2004 from the Inland Revenue on Page 10 refers to their use of predictive dialling technology. The Inland Revenue is a non-ministerial department that reports to the Chancellor of the Exchequer. Hence if I had asked him about his "departments" perhaps I would have received a different response.
I have now asked the question again as "departments (including the Inland Revenue)"
I have now asked the question again as "departments (including the Inland Revenue)"
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