The overcomplication of things combined with reduction in staff numbers is causing material backlogs both in assessing Pension Credits and paying Child Benefit.
It is almost as if the government want to push as many people into financial crisis as possible.
As usual, however, it is more likely to be incompetence.
It is almost as if the government want to push as many people into financial crisis as possible.
As usual, however, it is more likely to be incompetence.
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