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Written Parliamentary Question 25th June 2007

Treasury: HM Revenue and Customs: Correspondence

Q:To ask the Chancellor of the Exchequer what the extent of the backlog is in dealing with correspondence and other contacts at HM Revenue and Customs.


A:HMRC has received over 26 million items of correspondence from customers in the last 12 months. At the end of May 2007 it is estimated that around 76,000 items are more than 40 working days old.
Dawn Primarolo (Paymaster General, HM Treasury)

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