John Hemming's Web Log John's Reference Website
Friday, February 03, 2006
  Health Minister - "In Denial"
There seems to be getting to be a pattern of Ministers denying that they are responsible for Silent Calls. First we had the Chancellor saying "The Treasury Does not use predictive dialling". OK so that was a true statement, but it ignored the fact that the Inland Revenue made hundreds of thousands of Silent Calls.

Now we have the health minister claiming that that department is not responsible for phone nuisance. The National Blood Service, however, does make silent calls (about 80,000 a year). All we are asking them to do is to provide a recorded message to stop the anxiety.

It may be that the National Blood Service is not part of the Department of Health and hence the Minister's answer was right, but this does seem to be pushing the boundaries of "answering" questions.
 
Comments:
Ask the right bloody question to the right people then. Simple really.
 
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