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Progress on Silent Calls

The attached story is about how the Call Centre Industry is getting ready to get rid of silent calls. What we need now is for Ofcom to play their part. I received an email today from Ofcom which said:

We're happy that we're making good progress. We'll be in touch when we have anything more useful to report.

This is not as good as it could be, but is better than nothing.


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Standards Board and Ken Livingstone

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