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Lib dem plans to cut hidden waits in NHS

This research shows how the current simplistic targeting regime drives people into odd decisions.

It is a bit like the old rationing system in some services of "not answering the phone". By delaying diagnosis the time between diagnosis and treatment is reduced. However, we really need to be able to do "triage" and identify who needs very rapid treatment.

It is a good rational case as to how simplistic targets actually work against patient care.

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