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Kitchens Direct and Silent Calls

The linked story from 2004 shows how big the Silent Calls problem tends to be Kitchens Direct may have reduced the number of Silent Calls (and started using CLI), but that does not remove the concerns.

They were doing millions of Silent Calls. This, of course, is partially a symptom of the reduction in the cost of telecommunications which also affects international cold calling.

I have just written to Kitchens Direct to ask them to consider providing an informational message to prevent the silence.

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